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Legal · Sub-processors

Sub-processors

Third-party service providers that process customer or visitor data on behalf of CloudWeld LLC. Each is contractually bound to the same data-protection standards we commit to in our Privacy Policy and DPA.

Last updated: 2026-04-24
Change notifications We give customers at least 30 days' notice before adding or replacing a sub-processor that handles personal data. Subscribe to updates by emailing hello@ooky.ai.

Current sub-processors

As of the date above, we use the following providers:

Provider Purpose Data handled Region
Google Cloud Platform Application hosting, managed Postgres, object storage, Vertex AI / Gemini for intelligence generation. Account data, crawled page content, generated intelligence, application logs. US / EU
Firebase (Google) Authentication — sign-up, sign-in, password reset, federated identity. Email, password hash or federated token, sign-in metadata. US
Cloudflare Edge Worker (bot interception), R2 object storage, KV, CDN, DDoS / WAF, Turnstile form protection. Request metadata, hashed IP prefixes, served intelligence payloads, Turnstile challenge tokens. Global edge
Stripe Subscription billing, invoicing, payment-method tokenization. Billing contact, payment-method token, invoice history. Card data stays with Stripe. US / EU
HubSpot CRM, sales and marketing communications, contact / demo form handling. Name, work email, company, message content, marketing-consent state. US / EU
Google Analytics 4 + Google Tag Manager Marketing-site traffic analytics and conversion measurement (ooky.ai only — never inside the product). Pseudonymous visitor IDs, page views, referrer, device metadata. US
Transactional email provider Verification, password-reset, billing receipts, product and service notifications. Email address, message content, delivery metadata. US / EU

Infrastructure vs. optional integrations

GCP, Firebase, Cloudflare, Stripe, and the transactional email provider are infrastructure — the product cannot run without them. Google Analytics 4 and HubSpot are optional marketing tools that only process visitor data with cookie consent on the ooky.ai marketing site. None of them run inside the authenticated product.

International transfers

Transfers out of the EU/UK rely on the EU Standard Contractual Clauses (with the UK addendum) and the EU-US Data Privacy Framework where the provider is self-certified. The full list of clauses in effect is available in our DPA.

Change log

  • 2026-04-24 — Initial sub-processor list published.

Questions

Email hello@ooky.ai with any questions about a specific sub-processor, their data handling, or to request a signed DPA.

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